FAQs

[vc_row type=”full_width” background_style=”normal”][vc_column width=”1/1″][vc_single_image image=”113″ border_color=”grey” img_link_target=”_self” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_empty_space height=”32px”][/vc_column][/vc_row][vc_row type=”boxed” background_style=”normal”][vc_column width=”1/1″][title_subtitle title=”Frequently Asked Questions” title_color=”#000000″ title_size=”36″ subtitle_color=”#000000″ subtitle_size=”17″ with_separator=”yes” align=”left”][vc_toggle title=”Which payment methods are available?” open=”false”]You can select the payment method you prefer on the Shopping Bag page.

Payment with Credit: we accept Visa and MasterCard. Before paying with Visa ELECTRON you must obtain authorization by the issuer for online purchase.

Payment by PayPal: you will be taken directly from the Shopping Bag to the PayPal login page, where you can enter your account and conclude your payment.

If you do not have a PayPal account yet, you can create one from the PayPal login page, before concluding your order.[/vc_toggle][vc_toggle title=”When will I be charged for the order?” open=”false”]For orders paid by Credit Card, the online store will charge your card on the date in which the package is shipped. For PayPal orders, your account will be charged on the date in which your order is placed. In any case you will only pay for the items that have actually been shipped.[/vc_toggle][vc_toggle title=”Do I have to pay extra taxes on my order?” open=”false”]VAT tax has already been included in the product price, as shown on all pages of the website and in your Shopping Bag. There will be no extra duties charged on your order if the shipping is for Countries inside the EU. For shipping outside the EU countries, taxes, duties and shipping will be applied at the checkout.[/vc_toggle][vc_toggle title=”Will I receive an invoice for my order?” open=”false”]Yes. During checkout, you will be asked to provide billing information. You will then be sent an e-mail containing the invoice for your order when the shipping process begins.[/vc_toggle][vc_empty_space height=”32px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1423164726415{background-color: #ddba73 !important;}” type=”full_width” background_style=”normal”][vc_column width=”1/1″][vc_empty_space height=”32px”][title_subtitle title=”Have any questions we didn’t answer?” title_color=”#ffffff” title_size=”36″ subtitle_color=”#000000″ subtitle_size=”17″ with_separator=”yes” align=”center”][vc_button2 title=”LET’S GET IN TOUCH” size=”md” style=”square” align=”center” text_color=”#ffffff” bg_color=”#000000″ link=”url:%2Fcontact||”][vc_empty_space height=”32px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1423238729829{margin-top: 40px !important;margin-bottom: 50px !important;}” type=”full_width” background_style=”normal”][vc_column width=”1/1″][vc_row_inner type=”boxed”][vc_column_inner width=”1/3″][banner_simple_height title=”LATEST PRODUCTS” subtitle=”NEW ARRIVALS” title_color=”#ffffff” subtitle_color=”#ffffff” inner_stroke=”2px” inner_stroke_color=”#ffffff” height=”125px” sep_padding=”5px” sep_color=”#ffffff” with_bullet=”no” bullet_bg_color=”#000000″ bullet_text_color=”#ffffff” bg_color=”#b39964″][/vc_column_inner][vc_column_inner width=”1/3″][banner_simple_height title=”WHAT’S NEW” subtitle=”LATEST LISBOETAS NEWS” title_color=”#ffffff” subtitle_color=”#ffffff” inner_stroke=”2px” inner_stroke_color=”#ffffff” height=”125px” sep_padding=”5px” sep_color=”#ffffff” with_bullet=”no” bullet_bg_color=”#000000″ bullet_text_color=”#ffffff” bg_color=”#454545″ link_url=”/news”][/vc_column_inner][vc_column_inner width=”1/3″][banner_simple_height title=”SHOP SALES” subtitle=”BROWSE ALL OUR DISCOUNTS” title_color=”#ffffff” subtitle_color=”#ffffff” inner_stroke=”2px” inner_stroke_color=”#ffffff” height=”125px” sep_padding=”5px” sep_color=”#ffffff” with_bullet=”no” bullet_bg_color=”#000000″ bullet_text_color=”#ffffff” bg_color=”#bbbbbb”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

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